Professional intake process at America Works
// Government Partnerships

Proven performance-based workforce outcomes.

Partnering with government agencies for 40+ years to deliver performance-based workforce programs that achieve measurable outcomes.

40+
Years in workforce solutions and welfare-to-work
~6M
Individuals helped increase self-sufficiency through employment
1000s
Partnerships with local, state & federal agencies
Multi-state
Hybrid performance-based contracts active in major cities

Who we partner with—and how we help.

America Works collaborates with public agencies and community-based organizations across the country to deliver employment and training services in both urban and rural settings. We tailor each program to local needs while staying true to our work-first, outcomes-driven approach.

We commonly partner with agencies responsible for:

TANF and SNAP Employment & Training programs

Workforce programs funded under WIOA

Corrections and reentry services

Disability employment programs (Ticket to Work)

Youth and young-adult workforce initiatives

Local economic and workforce development agencies

Participants in structured training program

Our blended service model

Our programs typically combine work readiness, training, job placement, and retention services into a single integrated pathway—so participants move as quickly as possible into work while building skills for advancement.

Work readiness (hard + soft skills)

Training aligned to local labor demand

Job development and placement

Ongoing support and advancement services

A work-first model built around measurable outcomes.

Our approach is grounded in the belief that meaningful employment is the most effective path out of poverty. We design programs that prioritize rapid attachment to work, backed by training, wraparound services, and ongoing support to sustain employment.

01

Work readiness

We build both hard and soft skills that employers need—communication, customer service, computer literacy, workplace expectations and more—so participants are prepared to succeed, not just to interview.

02

Training & education

We connect participants to certificate programs, ESL, high school equivalency, and other training aligned with local labor market demand, so every hour invested supports a viable career goal.

03

Employment & placement

As soon as participants are ready, we match their goals and work history to open opportunities using our employer network. We fast-track them to interviews and help agencies meet placement targets.

04

Support & advancement

Once participants enter employment, we provide transition support, problem-solving, and additional training and certifications, helping them retain their jobs, increase their earnings, and reduce returns to public assistance.

America Works office entrance

Why agencies choose America Works as a vendor.

Agencies work with us because we combine decades of experience with the flexibility to meet local requirements and performance standards.

Specialists in workforce solutions

Our sole focus is workforce and welfare-to-work programming, with a long history of helping people who face multiple barriers to employment.

Deep experience

Our leadership has been involved in workforce solutions since the 1960s, and America Works has been helping launch careers since 1984.

Mission-driven staff

We hire people who care about their communities and are committed to helping individuals and families in need move toward self-sufficiency.

Rapid implementation

We have opened new offices with as little as a month's notice, allowing agencies to stand up new programs quickly.

Top-performing vendor

America Works consistently ranks among the top vendors wherever we operate, based on performance metrics and contract outcomes.

Versatile and adaptable

We can align program design and data reporting to your requirements while maintaining strong results.

Jobs ready on day one

Our national partnerships with major employers mean real job openings are already waiting. Your participants can start interviewing immediately.

Built for performance-based contracts.

America Works has been cited in independent research and policy discussions as a leading example of performance-based contracting in welfare-to-work and employment services.

Aligning incentives with your outcomes

Outcome-focused fees

Our contracts are typically structured around outcomes such as employment, retention, and earnings, not just activities or participation.

Evidence of cost-effectiveness

Evaluations have found that performance-based models like ours, while sometimes higher-cost upfront, can be more cost-effective over time as clients stay employed longer and rely less on public benefits.

Transparent data and reporting

We support robust tracking and reporting to meet monitoring, audit, and evaluation requirements, including participation, placement, retention, and earnings.

“Providers like America Works demonstrated how individualized performance-based contracts could drive stronger engagement and employment outcomes.”

— Summary of findings from independent reviews of TANF and workforce contracts

How we build and run programs with you.

We know every jurisdiction is different. Our implementation approach is collaborative and structured, so you get a partner—not just a vendor.

01

Co-design & planning

We start by understanding your policy goals, funding streams, and performance requirements. Together, we define target populations, service flows, and outcome metrics that align with your strategy and federal guidelines.

02

Rapid stand-up of operations

We recruit and train staff, secure and equip office locations where needed, and connect with local employer and community networks. Our history includes standing up new locations within about a month of contract award when necessary.

03

Service delivery & continuous improvement

We deliver the full blend of services—outreach, assessment, work readiness, training, placement, and retention—while using data to monitor progress and continuously refine strategies.

04

Reporting, evaluation & scaling

We provide regular performance reports and collaborate on evaluations to support accountability and inform future policy. Successful pilots can be scaled to additional sites or populations.

What people say about partnering with America Works.

America Works is a program that has the best staff. They helped me close my TANF case and move into steady employment.

Congressional TestimonyGovernment Partner

I remember when I was a member of America Works, the reps really helped me through rough times and helped me find employment—really nice people.

Former ClientProgram Participant

After decades in the welfare-to-work field, America Works' leadership has been at the forefront of advocating for performance-based contracts that tie funding to results.

Policy Research AnalysisIndustry Report

Questions agencies often ask.

We work under a range of contract structures, including hybrid and fully performance-based models, cost reimbursement with performance incentives, and braided funding arrangements across TANF, SNAP E&T, WIOA, and local funds. We tailor contract structures to your regulatory environment and reporting needs.
We build data and reporting requirements into program design from the start, aligning with federal and state rules. Our teams track participation, services, placements, retention, and earnings, and we regularly participate in third-party evaluations and audits.
Yes. We have operated programs in large metro areas and smaller communities, adapting services and staffing models to local labor markets and transportation realities.
Timelines depend on scope and procurement requirements, but we have a track record of establishing new offices and operations within short timeframes—sometimes within a month of award—when needed.
We have extensive experience with TANF and SNAP participants, young adults, military veterans, individuals who have experienced homelessness, justice-involved individuals, non-custodial parents, and people receiving disability benefits.
No. We operate in multiple states and the District of Columbia through a network of legally separate but coordinated entities, offering both in-person and virtual services.

Let’s explore what we can build together.

Whether you’re planning a new initiative, redesigning an existing program, or exploring performance-based contracting, America Works can be a partner in designing and delivering workforce services that move people into sustainable employment.